SUPPORT

Caption Comet Support

Need help with Caption Comet? Contact support and we’ll respond as soon as possible.

[email protected]

Frequently asked questions

Does Caption Comet upload my videos?+

No. Caption generation and video processing run locally on your Mac.

Do I need an account?+

No.

Does Caption Comet require a subscription?+

No. Lifetime Pro is a one-time purchase.

What does the Free version include?+

The complete editing and batch workflow. Exports are limited to the first 30 seconds, and burned videos include a Caption Comet watermark.

How do I restore Lifetime Pro?+

Use Restore Purchases inside Caption Comet while signed into the Apple Account used for the original purchase.

What Macs are supported?+

Apple Silicon Macs.